Privacy policy
PRIVACY POLICY
WHO IS RESPONSIBLE FOR YOUR DATA
Corra is a trading name of Findlay McIntyre.
12 Gannochy Road
Perth
PH2 7JG
United Kingdom
Email: hello@wearecorra.com
INFORMATION WE COLLECT
Depending on how you use our store, we may collect information including:
Your name
Email address
Billing and delivery address
Telephone number where provided
Order and transaction information
Customer service communications
Information you provide when leaving a product review
Information about how you use our website
Device, browser and cookie information where applicable
Payment information is handled through our payment and ecommerce providers. We do not store your full payment card details ourselves.
WHY WE USE YOUR INFORMATION
We use personal information where necessary to:
Process and fulfil orders
Deliver products
Provide order updates
Provide customer support
Process returns and refunds
Prevent fraud and protect our store
Operate and improve our website
Request and display product reviews where appropriate
Meet legal, tax and accounting obligations
Send marketing communications where you have opted in or where otherwise permitted by law
Measure and improve our advertising and marketing where permitted
OUR LEGAL BASIS
Depending on the activity, we process personal information because it is necessary to perform our contract with you, comply with a legal obligation, pursue a legitimate business interest where appropriate, or because you have given consent.
Where processing relies on consent, you can withdraw that consent.
WHO WE SHARE INFORMATION WITH
We may share the information necessary to operate the store with service providers including:
Shopify, which hosts and operates our ecommerce store
Payment providers used to process transactions
Our fulfilment partners and suppliers, where information is required to fulfil your order
Couriers and delivery providers
Judge.me, which supports product reviews and review request emails
Kaching Bundles, which supports bundle offers on our store
Analytics and advertising providers where enabled and subject to applicable privacy and consent requirements
Professional advisers, regulators or authorities where required by law
We only share information that is reasonably necessary for the relevant service.
INTERNATIONAL DATA TRANSFERS
Some of our service providers or fulfilment partners may process personal information outside the United Kingdom.
Where international transfers take place, we use or rely on safeguards required under applicable UK data protection law.
HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting and tax requirements.
Order and transaction records may therefore be retained for longer than general customer service information.
Marketing information is retained until you unsubscribe, withdraw consent where applicable, or we no longer need it.
YOUR RIGHTS
Depending on the circumstances, UK data protection law may give you rights including the right to:
Request access to your personal information
Ask us to correct inaccurate information
Request deletion of your information in certain circumstances
Object to certain processing
Request restriction of certain processing
Request transfer of information where applicable
Withdraw consent where processing relies on consent
To exercise your rights, email:
hello@wearecorra.com
MARKETING
If you have opted in to marketing communications, you can unsubscribe at any time using the unsubscribe option in the message or by contacting us.
Unsubscribing from marketing does not prevent us from sending communications necessary to fulfil or support an order.
COOKIES
We use essential cookies and similar technologies to operate the store.
We may also use analytics or advertising technologies where permitted and subject to your privacy choices.
Available cookie and privacy preferences can be managed through the controls provided on our website.
YOUR RIGHT TO COMPLAIN
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office.
CHANGES TO THIS POLICY
We may update this Privacy Policy as our store, service providers or legal obligations change.
The latest version will be published on this page.
CONTACT
Corra
Scotland
United Kingdom
hello@wearecorra.com